THE DETAILS MATTER.

Pickup & Returns

Last updated September 22, 2026

Card bundles

Blackout prices are $4.99 / $9.99 / $14.99 for 1 / 3 / 5 cards. The sticker design is coming soon and cannot be ordered. Prices are in US dollars. Any applicable tax will be disclosed before payment.

Bundles are identical copies for one person: the same name, class year, finish, and profile link. Different designs require separate purchases.

Pickup only

There is no delivery. At checkout, choose 地点一, 地点二, 地点三, or 地点四. Your card will be ready for pickup within 2 days after payment is verified. Wait for an email or text confirming your order is ready and the collection details before traveling to collect it.

Location names identify proposed meeting points only. They do not imply affiliation with, sponsorship by, or endorsement from the 所属学校 or the named businesses. Wait for your ready-for-pickup notification with confirmed meeting details.

Delays and unavailable orders

If we cannot prepare your order within the stated timeframe, we will contact you with an updated estimate and offer cancellation for a full refund. If we cannot fulfill your paid order, we will refund it to the original payment method. You do not need to accept a substitute product or pickup location.

Cancellations

You may cancel for a full refund before preparation of your cards starts. Email support@yilink.org with your order reference to request cancellation.

Returns and faulty cards

Once preparation of cards configured for your profile starts, change-of-mind refunds are not offered. Incorrect or defective cards qualify for a replacement or refund. Contact support with your order reference and a description of the problem so we can arrange a resolution. Nothing in this policy limits applicable statutory consumer rights.

Refunds

Approved refunds are returned through the original payment method where supported. For cash payments, we arrange a cash refund directly with you. Your bank or payment provider determines when the refund appears in your account. yilink does not ask for your full card number to process a refund.

Questions

For order and pickup questions, email support@yilink.org. Include your order reference when available.